Caesarstone® requires very little maintenance to keep the surface looking like new. For everyday, routine cleaning of Caesarstone® we recommend wiping the surface with warm soapy water (a mild detergent) and a damp cloth or alternatively use our Caesarstone® Spray Cleaner or Everyday Wipes. For further detailed information visit our support page.

Caesarstone's cleaning product range can be purchased from our online store.
Always refrain from placing excessive weight on your Caesarstone® bench top. Excessive weight can also have an impact on the underlying cabinet structure.
Caesarstone® surfaces come factory polished to a high lustre, with the exception of our special Concrete finish. Due to Caesarstone’s high density and non-porous qualities, normal cleaning with a damp cloth will keep your Caesarstone® surface looking like the first day it was installed. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner such as Caesarstone® branded cream cleanser available to purchase from Shop Online or for further detailed information on cleaning please refer to the Caesarstone® Care & Maintenance Guidelines.
Caesarstone® is resistant to all kinds of cracks, chips, scratches and stains. However, like most materials, excessive force, high point loads, pressure or heat may cause damage to the surface. Like all surface materials Caesarstone® should be treated with care.
Caesarstone® is composed of up to 95% natural quartz, providing it with superior hardness and strength. We always recommend using a cutting board to prevent damage to the surface, or dulling the knives.
Caesarstone® is heat resistant and is not affected by temperatures lower than 100°C (212°F). However, like all stone material, Caesarstone® can be damaged by sudden and rapid temperature changes. Therefore, we always recommend that hot pots and pans never be placed directly on the surface but onto a heat trivet or wooden chopping board especially when using cooking units such as electric frying pans, crock pots, or roaster ovens.
No. Caesarstone® quartz surfaces are virtually non-porous, and you will never have to use a sealer or any other kind of wax.
For everyday cleaning and to keep your surfaces looking like brand new we recommend a damp soapy cloth, for extra stubborn spills we recommend using Caesarstone® branded cream cleanser and if necessary a non abrasive soft bristle brush.
We have showrooms located in each state with large floor to ceiling panels of the entire colour range. Our displays allow you to bring in samples of cabinetry, tiles and other materials and make accurate colour and design matches so that you are confident you are achieving the look you want. Click here for showroom locations and operating hours.
Caesarstone® should only be fabricated by a professional stonemason who is experienced in working with our product and is familiar with the Caesarstone® fabrication process to ensure that the 10 Year Limited Warranty is not voided.

Many edge profiles are possible, from the most popular single thickness 20 or 30mm slabs, through to laminated double thickness edge options, which can be fabricated by a stonemason using exclusive Caesarstone® colour matched glues.

Our minimum suggested edge detail is a 3-4mm radius on any profile.

Caesarstone® is heat resistant up to 100°C, Caesarstone® needs to be treated more like a decorative feature and should never be used in the firebox or hearth of the fireplace, you should always consult with the manufacturer of the fireplace to ensure that the maximum heat does not exceed Caesarstone’s recommendations.
No. Whilst some customers have opted to use Caesarstone® as flooring, this type of application is not covered by the Caesarstone® 10 Year Limited Warranty.
Yes. Caesarstone® can be used as a splashback behind a cooktop when designed and installed in compliance with the appropriate Australian & New Zealand standards with regard to clearances. For detailed information please refer to a copy of the Caesarstone® Kitchen Splashbacks Technical and Design Guidelines.
Yes. Caesarstone® is ideal for kitchen splashbacks offering continuity of bench top colour. It is a perfect solution for preparation and wet zones.
Yes. Virtually non–porous, waterproof and mould and mildew resistance makes Caesarstone® ideal for bathroom applications. Large slabs provide a sleek and modern aesthetic, minimizing joins and therefore maintenance. Caesarstone® also carries a range of 13mm thickness slabs which are ideal for bathroom wall paneling, shower recesses and more. See our Bathroom Applications page for more information on using Caesarstone® in the bathroom.
Yes. Caesarstone® quartz surfaces are virtually non-porous and are perfectly suited for kitchen areas, or wherever food is prepared, as they greatly reduce the potential for bacterial growth. Caesarstone® surfaces are free of mold and bacteria. Endorsed by the Public Health and Safety Company (NSF) in accordance with international NSF 51 sanitary standards, Caesarstone® surfaces are industry approved for installation in hospitals, restaurants, hotels and more.
We do not recommend the use of Caesarstone® products externally. Whilst some customers have opted to install Caesarstone® in outdoor applications, external applications are not covered by our 10 Year Limited Warranty. Caesarstone® has not been approved for prolonged UV ray exposure settings.
Caesarstone® Motivo was developed primarily for vertical applications. Whilst Motivo can also be used for horizontal applications such as custom made furniture surfaces, we do not recommend Motivo for kitchen benchtops as the textured surfaces will require additional care and maintenance to keep them looking like new. In addition we do not recommend 13mm for kitchen benchtops.

The Lace pattern does have a direction because it has a flower pattern, this should be installed with the flower pointing up. Laying the pattern sideways or upside down should be avoided.

The Crocodile pattern does not have a direction as such there is no up or down, it can also be installed sideways if you so choose.

No, Caesarstone® is strictly a wholesaler and is not involved in design, fabrication or installation of the product in any way.

Whilst Caesarstone® surfaces are suitable to use with an induction cooktop, it is important to refer to the manufacturer's guidelines for correct installation of your induction cooktop in regards to ventilation near or around the perimeter of the cooktop
to provide airflow to fans within the cooktop unit.

When using Caesarstone® around a BBQ area it is crucial to ensure the surface is not exposed to excessive heat or flame. If used in an outdoor environment, the Caesarstone® 10 Year Limited Warranty is not applicable.
Caesarstone® can be easily repaired. Please contact your local Caesarstone® office on 1300 119 119 for a referral to your nearest recommended service provider.

Cracking is generally not covered under the Caesarstone® 10 Year Limited Warranty as it typically occurs due to a fabrication or installation error, or as the result of mechanical stress and does not represent a fault in the Caesarstone® product itself.

If a crack does occur, please refer it to the kitchen company or stonemason who installed your bench top as they will be able to provide further assistance.

External factors which can contribute to cracking include:

  • Inadequate underbench support
  • Incorrect placement of cutouts and joins
  • Lack of consideration for thermal expansion, thermal shock or excessive heat
  • A severe impact

While Caesarstone® is a very robust surface to begin with - stronger than both marble and granite in fact - but there are simple measures you can take to ensure chipping doesn't occur.

  • Avoid sharp edge profiles. Caesarstone® recommends a minimum radius of 3-4mm on any edge profile.
  • Always use a heat pad or chopping board when placing hot items like pots and pans on the surface to prevent thermal shock and protect from an impact.
  • Ensure cupboards and drawers are installed correctly and don't make contact with the Caesarstone® surface when opening and closing.
In the unlikely event that you damage your Caesarstone® please take note of the batch numbers of authenticity located on the underside of your material and contact us on 1300 119 119 to schedule a service call or contact us online.

Depending on the damage one of our experienced technical representatives will be able to advise you of your options and possible solutions.
Yes, Concetto is Caesarstone’s exclusive luxury premium surface product made from individually cut semi precious stones and each slab is unique with it’s own intrinsic patterns and shading. Individual viewings are by appointment only or alternatively you can contact your nearest Caesarstone® office on 1300 119 119 to locate your nearest location to view larger pieces.
Yes Caesarstone® Australia warrants the product to be free of defects for a period of 10 years from the date of manufacture. The stonemason will be responsible for all fabrication and installation.
All Caesarstone® slabs are branded on the underside of each slab, the 4 digit number denotes the colour code. Please refer to our Colour Range for reference.
Caesarstone® is available worldwide through a large international network and can be purchased through your local kitchen retailer, cabinet maker or stonemason. Click here to locate a showroom near you.
Yes Caesarstone® Australia warrants the product to be free of defects for a period of 10 years from the date of manufacture. Your stonemason will be responsible for all fabrication and installation workmanship.
If you are a trade professional or architect or designer requiring samples of Motivo, please call us on 1300 119 119 or contact us to arrange a sales consultant to visit.
If you are a consumer requiring a sample of Motivo we recommend locating a showroom Where to View or alternatively Motivo samples are available to purchase via our online store.
No, Caesarstone is strictly a wholesaler and does not sell directly to the public. To locate a kitchen company nearest you, simply use our convenient Where To View tool.

To ensure the authenticity of your Caesarstone® surfaces, simply access the underside of your bench top and look for the genuine Caesarstone® batch branding.

When buying Caesarstone®, it is important to ask for the product by name and not accept any substitutes.

Each Caesarstone® collection - Classico, Motivo and Concetto - does vary in price. 

Classico is our most afforadable collection, but is divided into four distinct price categories - Standard, Deluxe, Premium and Supernatural.

As Caesarstone® is strictly a wholesaler, we unfortunately do not provide pricing or quotes, but would be happy to assist by putting you in contact with your local kitchen company or stonemason to obtain a formal quote.