Receive your free cleaning kit
We will send you a complementary cleaning kit once you complete your registration
Register Warranty
You can be confident in your choice, backed by our Lifetime warranty
Take a minute to register your warranty
We go beyond excellence, to give you the certainty that your surface
remains safe, durable, and timelessly beautiful.
Register for complete peace of mind
Register your warranty and benefit from our commitment to high quality, reliable surfaces that you can rely on for many years to come.
Read the Caesarstone® warranty terms below
Mineral Surface
Porcelain Surface
Get simple care and maintenance tips
Keep your surface beautiful, it’s low maintenance, easy to clean, and highly durable.
Care & MaintenanceWarranty FAQ
Can Caesarstone Porcelain™ be repaired if it is damaged?
Absolutely, chips are certainly repairable. The technology is advancing as more products are being produced more commonly. At Caesarstone we use third-party companies to perform repairs.
A crack has appeared in my benchtop, is this covered under the Lifetime Warranty?
Cracking is generally not covered under the Caesarstone® Lifetime Warranty as it typically occurs due to a fabrication or installation error, or as the result of mechanical stress and does not represent a fault in the Caesarstone® product itself.
If a crack does occur, please contact the kitchen company or stonemason who installed your bench top as they will be able to provide further assistance.
External factors which can contribute to cracking include:
- Inadequate underbench support
- Incorrect placement of cutouts and joins
- Lack of consideration for thermal expansion, thermal shock or excessive heat
- A severe impact
What should I do if I damage my Caesarstone®?
In the unlikely event that you damage your Caesarstone®, please take note of the batch numbers of authenticity located on the underside of your material, and contact us on 1300 119 119 or contact us online.
Depending on the damage, one of our experienced technical representatives will be able to advise you of your options and possible solutions.
How can I protect my bench top from chipping?
While Caesarstone® is a very robust surface to begin with - stronger than both marble and granite in fact - there are simple measures you can take to ensure chipping doesn't occur.
- Sharp non-radiused edge profiles should never be used. Caesarstone® recommends a minimum radius of at least 3-4mm on any edge profile. The larger the radius, the more resistance the edge will have to impact.
- If the benchtop incorporates an undermount sink, then the top edge of Caesarstone® sink cut out must be a minimum radius of 6mm to minimise risk of chipping should a heavy pot hit this edge.
- Ensure cupboards and drawers are installed correctly and don't make contact with the Caesarstone® surface when opening and closing.
- Take care to not drop heavy items onto a Caesarstone® benchtop.
