Question 1

Can Caesarstone Porcelain™ be repaired if it is damaged?

Accepted Answer

Absolutely, chips are certainly repairable. The technology is advancing as more products are being produced more commonly. At Caesarstone we use third-party companies to perform repairs.

Question 2

What temperature can Caesarstone Porcelain™ handle?

Accepted Answer

Caesarstone Porcelain is extremely heat resistant, enabling direct contact with hot objects.

Cookware straight from the oven or cooktop may be placed directly on the porcelain benchtop. However, devices that emit constant heat over a long period of time e.g. slow cookers, should be placed on an insulating mat and not directly on the porcelain benchtop.

Question 3

Can Caesarstone Porcelain™ be repaired if it is damaged?

Accepted Answer

Absolutely, chips are certainly repairable. The technology is advancing as more products are being produced more commonly. At Caesarstone we use third-party companies to perform repairs.

Question 4

Has Caesarstone Porcelain™ been fire tested?

Accepted Answer

Yes, Caesarstone Porcelain™ heat resistance has been assessed by the CSIRO infrastructure technology at a NATA testing facility.

Question 5

Can Caesarstone Porcelain™ be used outdoors?

Accepted Answer

The robust properties of Caesarstone Porcelain™ means that it is ideal for use outdoors and is UV stable.

Please consider the following instructions:

Install Caesarstone Porcelain on a stable, uniform, level base.

Use adhesives suitable for outdoor use that do not yellow over time.

If a grill appliance is added to the benchtop:The grill should be supported by a dedicated support frame, not by the porcelain material.Remove 100 mm of the mesh backing from the distance between benchtop to the grill.It is recommended to polish the edges of the cutouts.Leave a 10 mm gap between the Caesarstone porcelain benchtop and the grill and fill it with flexible, heat-resistant thermal insulation material.Create straight joins behind the grill.Maintain a distance of 100 mm between the grill and the wall/splashback.

In the case of a square/rectangular grill, do not completely surround the grill with the porcelain benchtop – at least one side must be open.

Do not place appliances that emit heat directly on the Caesarstone Porcelain benchtop, such as pizza ovens, as this does not allow for adequate ventilation and may cause the benchtop to crack. Maintain a height clearance of at least 100 mm between the base of the appliance and the benchtop.

Please refer to your appliance manufacturer installation instructions/guide to ensure adequate ventilation is applied to the design.

Question 6

Is Caesarstone Porcelain™ full bodied?

Accepted Answer

Caesarstone Porcelain is available in our new In-Sync technology (sometimes referred to as salt & pepper body), as leaders in innovation Caesarstone continue to invest in the latest technology.

Question 7

Is Caesarstone Porcelain™ heat resistant?

Accepted Answer

Caesarstone Porcelain is created using extreme heat and can easily hold its own and is the ideal kitchen surface for handling hot temperatures.

Question 8

Is Caesarstone Porcelain™ porous?

Accepted Answer

Caesarstone Porcelain is Nonporous, non-absorbent, impervious to stains & easy to

maintain. Its non-porous properties inhibit bacteria, mould, and mildew, so remains safe and sanitary for ultimate cleanliness.

Question 9

Is Caesarstone Porcelain™ available in different finishes?

Accepted Answer

Yes, Caesarstone Porcelain come in a variety of finishes such as Silk, Honed, Stone and Ultra Rough.

Question 10

Can the fibreglass mesh be removed from Porcelain overhangs?

Accepted Answer

Mesh backing on waterfalls can be removed with an angle grinder for a smoother appearance.

It is also possible to remove 50 mm from the edge of the benchtop.

Do not remove the mesh backing from the underside of the overhang, we recommend continuing the whiteboard substrate for a smooth finish.

Question 11

Can Caesarstone Porcelain™ be curved?

Accepted Answer

A curve can certainly be achieved. As porcelain cannot be thermoformed a segmented curve will need to be fabricated.

Question 12

Can L-shape be achieved without a join?

Accepted Answer

It is not recommended to fabricate L-shaped benchtops or changes in direction of the surface without joins, as this increases the risk of cracking after installation. Fabrication and installation should be completed as shown to the right.

Question 13

Can you install undermount sinks when using Caesarstone Porcelain™?

Accepted Answer

Yes, undermount sinks can be installed, it is important to make customers aware that the body differs from the slab surface design.

The sink must be supported from underneath by support bars to prevent it detaching.

Question 14

What edge profiles can be achieved with Porcelain surfaces?

Accepted Answer

Almost any edge profile can be achieved using Caesarstone Porcelain. It must be noted that if creating a larger edge profile, it is important to make the customer aware that this will expose more of the body colour of the slab that differs from the surface design.

Caesarstone recommends creating a minimum 3 mm round edge profile to ensure long-term durability.

To improve the impact resistance of exposed edges Caesarstone recommends:

12 mm and 20 mm benchtops:

Polished pencil edge (double – 3 mm top and bottom)

20 mm benchtops:

Sharknose edge

Bullnose edge

Question 15

How much should I allow for expansion of Caesarstone Porcelain™?

Accepted Answer

Install the benchtop with a gap of 2-3 mm from the wall to allow for expansion and house movement.

Question 16

What adhesive should I use to join the substrate to Caesarstone Porcelain™?

Accepted Answer

A complete even cover of neutral cure silicone works best to adhere the 12mm porcelain to a substrate. If the tops are not supported by a substrate a single bead around the perimeter of the carcass is appropriate.

Question 17

Can Caesarstone Porcelain™ be cut on a bridge saw or CNC machine?

Accepted Answer

Absolutely, CNC machines and bridge saws are among the most effective cutting tools for Porcelain slabs. Strict adherence to correct work procedures will enable precise cutting, high-quality work and prevent damage to the slab.

Question 18

Does Caesarstone Porcelain™ need to be de-tensioned?

Accepted Answer

Yes, to prepare the slab for fabrication, cut the 4 sides of the perimeter at 20-30 mm from the edges to release tension. The useable slab size after de-tensioning is 3,160/3,140 mm X 1,560/1,540 mm.

* Please see the Caesarstone Porcelain fabrication guide for recommended de-tensioning cutting speeds.

Question 19

Does Caesarstone Porcelain™ require a substrate?

Accepted Answer

Caesarstone Porcelain benchtops can be fabricated with single-thickness or mitre edge profiles, either on a full substrate or on open-top cabinets.

The preferred method of installing single-thickness edge profile benchtops is on open-top cabinets with a full wooden substrate. Caesarstone recommends using substrates such as 16 mm or 18 mm “whiteboard” – HMR (high moisture resistance) particleboard with white melamine surface bonded to both sides; or if higher strength is required, use a marine ply.

Caesarstone Porcelain benchtops with single-thickness edge profiles may be installed on open-top cabinets with the width and depth limitations of:

Cabinet DepthCabinet Width12 mm slab thickness700 mm600 mm20 mm slab thickness700 mm800 mm

A substrate is required when installing single-thickness edge profiles on island benches with overhangs on open-top cabinets.

Question 20

What is X-Ray Diffraction Analysis (XRD) ?

Accepted Answer

X-ray diffraction analysis (XRD) is a technique used in materials science to determine the crystallographic structure of a material.

In Caesarstone’s case we use XRD testing to certify that our material adheres to Government regulations of trace levels less than 1% Crystalline Silica.

Question 21

Where can I find test results for Mineral Crystalline Silica-Free?

Accepted Answer

Caesarstone have engaged with NATA an Australian accredited laboratory to complete XRD testing on our Caesarstone Mineral™ Crystalline Silica-Free slabs. Test certification can be found here as new colours become available the relevant test certification will be uploaded accordingly.

Question 22

Which benchtops don't cause silicosis?

Accepted Answer

Benchtops themselves do not cause silicosis. It is the uncontrolled fabrication of products containing crystalline silica that pose health risks to workers.

Crystalline silica is a natural mineral found in sand, stone, concrete, and mortar, and is also used in making products like engineered stone for kitchen and bathroom benchtops, bricks, tiles, and some plastics. Construction jobs pose a significant risk because activities like cutting, crushing, drilling, or grinding these materials generate fine dust particles that can be inhaled. These tiny particles can lodge deep in the lungs, causing scarring, serious illnesses and diseases such as silicosis when such tasks are performed by workers who do not use the correct PPE.

In response to these risks, a ban on the manufacture, supply, processing, and installation of engineered stone took effect from July 1, 2024. As part of ongoing efforts to enhance safety and sustainability, Caesarstone are leading the way in developing new, safer materials.

Caesarstone has introduced the next generation of surfaces, the Mineral Crystalline Silica-Free collection. These premium, sustainable surfaces are made from a unique blend of natural minerals and recycled materials like glass, and have been tested and scrutinized by NATA accredited Australian laboratories to ensure it complies with the compliance definitions set out by Safe Work Australia. This innovative technology ensures that the new surfaces maintain the renowned durability, strength, versatility, and aesthetics, while being free of crystalline silica.

Caesarstone® Porcelain is another safe alternative, which is responsibly sourced and ethically produced. It combines natural minerals fused at ultra-high temperatures and pressure to create a high-performance, resilient surface material. It offers a modern range of designs inspired by natural stone, marble, and industrial aesthetics.

By choosing materials with no silica content or alternate low silica products not banned in Australia and following proper safety protocols, the human health risks for workers can be mitigated. Opting for innovative and safer materials, like those developed by Caesarstone, represents a major step forward in protecting worker health while still delivering high-quality, beautiful surfaces for homes and businesses.

Question 23

Does the regular Warranty still apply to Caesarstone Mineral™ surfaces?

Accepted Answer

Each of our surfaces is carefully inspected to ensure that it meets the highest level of international quality standards and is backed by professional customer service and support. For added peace of mind, Caesarstone products come with a lifetime Warranty. Visit www.caesarstone.com.au/warranty for more information.

Question 24

What is the difference between Caesarstone Mineral™ Crystalline Silica-Free and the recently banned engineered stone?

Accepted Answer

Both of these products are manufactured in the same way, the major difference being in the raw material, engineered stone is classified as an artificial product that: a) is created by combining and heat curing natural stone materials that contain crystalline silica (such as quartz or stone aggregate) with chemical constituents (such as water, resins or pigments). Our Caesarstone Mineral™ material blend is made from recycled glass, polymer resins and pigment.

Question 25

What is the Caesarstone Mineral™ Crystalline Silica-Free Collection?

Accepted Answer

The collection is a curated range of our most loved designs, which will be transitioning to a crystalline silica-free material blend in line with the new government regulations.

View the designs transitioning throughout 2024.

Question 26

Is there any change to the size of the new crystalline silica-free slabs?

Accepted Answer

Moving forward our complete range of Caesarstone Mineral™ surfaces will be available in Grande size slabs 3,240 x 1,640mm x 20mm.

Question 27

Will the new product formulation retain the same look and finishes?

Accepted Answer

Same designs and finishes, new material blend.

Developed by our pioneering expertise and advanced technology, creating a crystalline silica-free material that delivers high resistance, durability, aesthetics, and exceptional design versatility.

Question 28

What does this new product composition include?

Accepted Answer

The new composition combines unique minerals and recycled materials such as glass developed especially for this use. This unique composition uses the materials to create a synergetic effect, bringing forward the best characteristics of each material, resulting in a world-class product that is safer for stonemasons to work with when taking the necessary safety measures.

Question 29

How was this product created?

Accepted Answer

Our dedicated efforts are geared towards seamlessly transitioning our most beloved designs to crystalline silica-free alternatives by the end of the year. These endeavours involve continuous investments in research and development, resulting in cutting-edge technologies that leverage specific minerals and advanced materials. This not only upholds our product’s durability, strength, versatility, and aesthetics but also ensures that our offerings are free of crystalline silica, reinforcing our commitment to the safety and well-being of our workforce.

Question 30

Do the new crystalline silica-free surfaces have any differences in durability?

Accepted Answer

No. Developed by our pioneering expertise and advanced technology, creating a crystalline silica-free material that delivers high resistance, durability, aesthetics, and exceptional design versatility. Retaining the same properties of heat, stain and scratch resistance.

Question 31

Will the range remain the same?

Accepted Answer

We have edited our current range of 48 designs back to a curated collection of 33 designs which is reflective of current and importantly future design directions. With many exciting new innovative designs planned for future introduction.

Question 32

When will the crystalline silica-free range be available?

Accepted Answer

We are currently working through the transition on our range, with some colours having arrived, and continuing to do so in the months leading up to the end of the year. (availability in crystalline silica-free will vary by state, due to shipping times and stock levels).

Question 33

Will the colour of my choice be available for my installation?

Accepted Answer

Caesarstone is well advanced in transitioning from the previous low silica formula to the new crystalline silica-free material blend, with many of our most loved colours and designs already available; with the full collection concluding latter in 2024.

Whilst we transition the range to our new crystalline silica-free material blend, It is important that you please confirm your specification with your supplier in your specific state.

Question 34

What are the price points for the new Mineral, crystalline silica-free designs?

Accepted Answer

Our designs range from a standard M0 through to a premium M5 price range.

Question 35

Will the cost change, will there be an increase in cost?

Accepted Answer

The Caesarstone® portfolio comprises of various design collections at varying price points offering products for all budgets and design styles. As Caesarstone® is strictly a wholesaler, we unfortunately do not provide pricing or quotes, but would be happy to assist by putting you in contact with your local kitchen company or stonemason to obtain a formal quote on your project.

Question 36

Will the price remain the same?

Accepted Answer

As our new surface material is different to our previous engineered stone material, there will be a slight change in pricing, and you will need to contact your kitchen retailer or stonemason to confirm what this will mean to your project.

Question 37

Are the new surfaces still easy to clean?

Accepted Answer

Yes. Caesarstone Mineral™ crystalline silica-free surfaces require very little maintenance to keep them looking like new. For every day, routine cleaning, we recommend wiping the surface with warm soapy water (a mild detergent) and a clean damp cloth or use our convenient Caesarstone® Spray Cleaner.

Question 38

Do the new surfaces require sealing?

Accepted Answer

No. Caesarstone Mineral™ crystalline silica-free surfaces are virtually non-porous, and you will never have to use a sealer or any other kind of wax.

Question 39

If I currently have engineered stone (Quartz) in my home, can I get it repaired post the ban?

Accepted Answer

Yes. Caesarstone® partners with third-party suppliers to repair minor damages. In the unlikely event that you damage your Caesarstone®, please take note of the batch numbers of authenticity located on the underside of your material, and contact us on 1300 119 119 or contact us online. Depending on the damage, one of our experienced technical representatives will be able to advise you of your options and possible solutions.

Question 40

Can the new Crystalline Silica-free range be repaired?

Accepted Answer

Yes. In the unlikely event of damage, our new Caesarstone Mineral™ crystalline silica-free surfaces are able to be repaired by a professional tradesperson.

Question 41

FAQ Is engineered stone banned in Australia?

Accepted Answer

Come 1st July 2024, engineered stone will no longer be sold in Australia.
(Subject to final government decisions we believe contracts entered into prior to December 13th, 2023, will be able to be supplied any of the Caesarstone collection) .
Leading up to this date, the sale and installation of engineered stone will continue and post July 1, Caesarstone will offer Caesarstone Mineral™ Crystalline Silica Free surfaces for applications such as kitchen benchtops. Along with the Caesarstone Porcelain collection of surfaces ideal for a variety of applications within your home including kitchen benchtops, bathrooms, laundries and outdoor dining areas. Read more about the the ban on engineered stone here.

Question 42

Is my family safe if I have a crystalline silica surface in my home?

Accepted Answer

No matter the Caesarstone® surface you have in your home, we can assure you it is completely safe. It is in the fabrication process where fabricators, if not following correct safety procedures, can be exposed to fine crystalline silica particles.

Question 43

If I damage a crystalline silica surface in my home, can it be repaired?

Accepted Answer

Yes. Caesarstone® partners with third-party suppliers to repair minor damages. If a benchtop requires removal, it is safe to remove. There are no health risks from hazardous dust when safely removing, handling, transporting, storing, or disposing of benchtops. Further information about safe handling and removal can be found here.

Question 44

What should I do if I renovate my kitchen (removing an existing engineered stone surface)?

Accepted Answer

It is safe to remove Caesarstone® benchtops and there are no health risks from hazardous dust when safely removing, handling, transporting, storing, or disposing of benchtops. Hazardous dust in concentrations that are dangerous to health is only created by the fabrication processes of benchtops, such as cutting, grinding, chipping, sanding, drilling, polishing, etc. These processes are not required in order to remove benchtops. In the vast majority of cases, benchtops are removed by cutting the adhesive and removing the whole countertop in one piece. In rare and complex scenarios where the remover has no option but to break the benchtop at certain points for ease of removal, this must NOT be done with power tools that create hazardous dust. As conditions and circumstances differ from site to site, Caesarstone® recommends wearing a dust mask (minimum P2 respirator mask) when removing, demolishing, disposing of or placing Caesarstone® quartz surfaces in skip bins. For more information about the safe removal of existing benchtops please refer to our Removal Guide.

Question 45

Will Caesarstone® honour its lifetime warranty on surfaces that are banned?

Accepted Answer

Every Caesarstone® surface has a lifetime warranty, which is not impacted by these changes.

Question 46

What is the difference between crystalline silica and silica?

Accepted Answer

The most common form of crystalline silica is quartz, which is found in sand, gravel, clay, granite, diatomaceous earth, and many other forms of rock. Non-crystalline silica is found in glass, silicon carbide, and silicone.

Question 47

What has Caesarstone® done to help ensure the safety of workers in the stone industry?

Accepted Answer

While the safety of workers has and continues to be our priority, the following are key milestones in Caesarstone’s history to create and communicate effective and uniform safety standards.

1996 – Updated Material Safety Data Sheets (MSDS).

2002 – Fabrication Manuals introduced to Fabricators including silica safety warnings.

2005 – Fabricators acknowledging and signing off on fabrication & safety manuals.

2010 – Communication to all fabricators discussing Silicosis. Issue of Health & Safety guide to all fabricators. Warning labels applied on all slabs.

2014 – Warning on invoices and delivery notes.

2016 onwards – National roadshows educating fabricators about industry safety.

2018 – Joined Qld &NSSW Government Taskforce on Health & Safety. Active involvement with Safe Work Australia. AESAG formed (Australian Engineered Stone Advisory Group).

2019 – Participated in a parliamentary enquiry and later again in 2022.

2019 onwards – Introduced CS Connect to give fabricators more control

2020 – Employed a full-time EHS leader to drive our national health & safety, culture and programs

2020 onwards – Worked with the National Dust Disease Taskforce.

2021 – Launched Master of Stone, an online certification program for all fabricators. Worked with the Victorian state government and Deloittes on the Victorian Licensing scheme. 22 fabricator sessions were held to educate fabricators. 150 fabricators registered for Master of Stone in the first 6 months after its launch. Introduced low silica product.

2021 and ongoing – Our EHS leader continues to work one one-on-one with fabricators in Vic to assist with their licensing process.

2022 – 2391 fabricators completed Master of Stone online safety training program. Launching a free lung screening program for fabricators in collaboration with iCare using their mobile lung bus at our locations. Conducted 62 customer site safety visits. Participated in UNSW research study: Education and Communication to Prevent Silicosis. Formed part of the National Silicosis Prevention Strategy and National Action Planning Committee.

2023 – Launched MOS free online safety training program to the wider industry. Commitment to transition the entire portfolio to under 40% by the end of year. Achieved 14,000 completed safety training modules. Partners with KBDi to continue creating awareness on important industry-related topics.

Question 48

How do we know in the future that crystalline silica-free surfaces won't be banned?

Accepted Answer

Nothing in the future is for certain. However, Silica is present in thousands of materials, many of which are used in building and construction daily e.g. bricks, concrete, tiles and sandstone. Banning all materials isn't a feasible solution to solving silica-related illnesses. To mitigate and manage the risk there needs to be sufficient worker education, uniform standards, monitoring, a licensing regime and robust enforcement by regulators for work on all products containing silica. Caesarstone® will continue to advocate for this to ensure the safety of all workers.

Question 49

What has Caesarstone® done to advocate for change?

Accepted Answer

The engineered stone industry employs an estimated 8,000-10,000 Australians, however, they only represent an estimated 0.7% of workers exposed to silica and silicosis.

Caesarstone®, therefore, advocated for two things;

1. A consistent, maximum level of silica in all building products, not just engineered stone.

2. Continued worker education, uniform standards, monitoring, a licensing regime and robust enforcement by regulators for work on engineered stone and all products containing silica.

While the Australian Federal Government have decided to ban engineered stone containing crystalline silica from 1 July 2024, Caesarstone® will continue to advocate for the safety of all workers, while following all government guidelines.

Question 50

How does the ban on engineered stone containing crystalline silica impact the Caesarstone® business?

Accepted Answer

We understand this government decision has created some uncertainty. In the transition period, from now until 1 July 2024 the sale and installation of mineral surfaces, including our extensive low silica range will continue. However, there are several matters that remain to be resolved by the Government, including clarification on existing contracts being installed after 1July 2024. It is also important to note that not all states and territories are aligned on the timings of the transition period. We will provide updates as soon as we get further information. As part of our commitment to continuous innovation, we are implementing a plan to transition our current, market-leading design collection to a new crystalline silica-free formulation which will retain the same ease of fabrication and functional performance characteristics as current materials. This new material will launch in Australia in the first half of 2024. Read more about the differences between engineered stone and the new range of surfaces available in Australia.

Question 51

I have an existing order for a Caesarstone® surface, what does this mean for me?

Accepted Answer

In the transition period, from now until 1 July 2024 the sale and installation of mineral surfaces, including our extensive low silica range will continue. We can assure you it is completely safe. It is in the fabrication process where fabricators, if not following correct safety procedures, can be exposed to fine crystalline silica particles. In addition, Caesarstone® will introduce new designs into our Porcelain collection in the first half of 2024. Our Porcelain brings additional functional performance to kitchen benchtops as well as being UV resistant and suitable for both indoor and outdoor applications.

Question 52

Are low silica products banned?

Accepted Answer

In the transition period, from now until 1 July 2024 the sale and installation of mineral surfaces, including our extensive low silica range will continue. However, post 1 July 2024 all products must comply with new regulations.

Question 53

What is the difference between Porcelain and Sintered Stone?

Accepted Answer

The term ‘Sintered Stone’ is used by numerous manufacturers to refer to a specific part of the production process, whereby minerals are melted and solidified at high temperatures. This process, which requires no binders, may be relevant to several raw materials compositions, including that of Porcelain.

This process is not exclusive, nor is the term ‘Sintered Stone’. It is also not a testament or claim to a better product. Any claim related to better performance and/or easier fabrication should be tested carefully before making any assumptions.

Caesarstone Porcelain has one of the best proficiency claims for cutting and has been adopted by leading fabricators globally. Caesarstone surfaces undergo rigorous fabrication testing and are renowned for excellent fabrication outcomes and quality.

Question 54

What are Mineral Surfaces?

Accepted Answer

Mineral surfaces are man-made stones, combining minerals with numerous resin binders and dashes of pigment dyes, all pressed together using innovative patented technology that produces a range of incredibly durable and superbly beautiful surfaces. Caesarstone® uses the highest quality minerals on the market. Expanding on the patented 1970s Breton system, Caesarstone® pioneered the market segment of engineered surfaces worldwide, proven to be highly improved alternatives to natural stone, such as marble and granite. Mineral surfaces combine form and function, allowing for the most diverse, durable, and practical applications. Our surfaces retain the cool, tactile qualities of natural stone while offering design freedom with almost unlimited application possibilities in hygienic, durable, and beautiful surfaces. See also: Why Mineral?

Question 55

Who are mineral surfaces for?

Accepted Answer

Mineral surfaces are for anyone who appreciates stunning design and outstanding quality.  Whether you’re a professional interior designer, architect, or simply keen to embark on a home design project, Caesarstone® can help you create something truly unique.

Question 56

What is Caesarstone® made of?

Accepted Answer

Caesarstone® is the pioneering manufacturer of premium mineral and porcelain surfaces, offering the largest variety of designs for over three decades. See also: Why Mineral, Why Caesarstone® What is Mineral? Where can I find my local Caesarstone® display?

Question 57

Are mineral surfaces environmentally friendly?

Accepted Answer

We regard the safeguarding of the environment as our highest priority. That’s why we are proud to have been awarded the stringent Greenguard certification, proving our commitment to reducing our carbon footprint. See also: Our Environmental Commitment

Question 58

Where can I put mineral surfaces?

Accepted Answer

Our surfaces are so hygienic and durable, so they are ideal as kitchen and bathroom benchtops. Nonporous and safe, they are perfect in areas where food is prepared and served.

For the outdoors, use Caesarstone®’s Porcelain collection.

Question 59

What products to avoid in protecting porcelain?

Accepted Answer

Do not use hydrofluoric acid or materials containing it. Avoid products containing oils as they may leave a residue. You should rinse all products thoroughly. If the surface comes into contact with any products that might damage it, rinse immediately with plenty of water. Check each cleaning product on an inconspicuous area first to ensure it doesn’t damage the surface. Which cleaning products are suitable for porcelain?

Question 60

Are Porcelain surfaces hygienic?

Accepted Answer

Your surface is engineered to be highly nonporous; as such, it is non-absorbent and does not host bacteria, mould, or mildew. As a result, it remains safe and fresh for ultimate cleanliness.

Question 61

Which cleaning products are suitable for porcelain?

Accepted Answer

Use your regular home cleaning products or our range of specialised Caesarstone® products and check the product first by applying it to an inconspicuous area on the surface. It’s best to avoid using the same cloth you use for washing dishes, as it may transfer oils and other contaminants to your surface.

Question 62

Cleaning for Porcelain finishes

Accepted Answer

Honed and Ultra Rough finishes are more prone to metal marks, fingerprints, and other signs of daily use, which can easily be removed with non-abrasive cleaning products such as Caesarstone® Spray Cleaner.

Question 63

What are the main benefits and advantages of Caesarstone® Outdoor surface technology?

Accepted Answer

The Caesarstone® Porcelain Collection has excellent physical and weather enduring properties, enabling use in the outdoor environment, without damaging its performance, functionality or appearance. The surfaces’ original colour endures over time. They also withstand extreme temperatures and conditions such as extreme heat and cold, snow and rain. The surfaces are highly durable, non-porous, stain-resistant and require no special maintenance treatments.

Question 64

What are the dimensions and thickness of a Caesarstone® Outdoor surface?

Accepted Answer

Caesarstone Porcelain™ comes in a 3,200 x 1,600mm slab with all colours in 12mm thickness and a select range in 20mm thickness.

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