What is the best edge profile for a Supernatural design?
We recommend a mitre edge profile for the best surface to edge pattern continuity which can be fabricated by a stonemason using exclusive Caesarstone® colour matched glues. Our minimum suggested edge detail is a 3-4mm radius on any profile.
How do I clean my Caesarstone® benchtop?
Caesarstone® requires very little maintenance to keep the surface looking like new. For everyday, routine cleaning of
Caesarstone® we recommend wiping the surface with warm soapy water (a mild detergent) and a damp cloth or
alternatively use a quality spray and wipe type cleaner. For further detailed information visit our Support
Caesarstone® cream cleanser can be purchased from our online store
Copies of the Caesarstone Care & Maintenance guide are also available to download
Can I stand on my Caesarstone® bench top?
Always refrain from placing excessive weight on your Caesarstone® bench top. Excessive weight can also have an impact on the underlying cabinet structure.
Where can I match colours to my Caesarstone®?
We have showrooms located in each state with large floor to ceiling panels of the entire colour range. Our displays allow you to bring in samples of cabinetry, tiles and other materials and make accurate colour and design matches so that you are confident you are achieving the look you want. Click here
for showroom locations and operating hours.
Can I fabricate my own Caesarstone®?
Caesarstone® should only be fabricated by a professional stonemason who is experienced in working with our product and is familiar with the Caesarstone® fabrication process to ensure that the 10 Year Limited Warranty is not voided.
How can I tell what colour Caesarstone® I have?
All Caesarstone® slabs are branded on the underside of each slab, the 4 digit number denotes the colour code. Please refer to our Colour Range for reference.
What is the best edge treatment?
Many edge profiles are possible, from the most popular single thickness 20 or 30mm slabs, through to laminated double thickness edge options, which can be fabricated by a stonemason using exclusive Caesarstone® colour matched glues. Our minimum suggested edge detail is a 3-4mm radius on any profile.
What should I do if I chip my Caesarstone®?
Caesarstone can be easily repaired. Please contact your local Caesarstone office on 1300 119 119 for a referral to your nearest recommended service provider.
What should I do if I damage my Caesarstone®?
In the unlikely event that you damage your Caesarstone® please take note of the batch numbers of authenticity located on the underside of your material and contact us on 1300 119 119 to schedule a service call or email us from our Contact Us
Depending on the damage one of our experienced technical representatives will be able to advise you of your options and possible solutions.
Can Caesarstone® be used around a fireplace?
Caesarstone® is heat resistant up to 100°C, Caesarstone® needs to be treated more like a decorative feature and should never be used in the firebox or hearth of the fireplace, you should always consult with the manufacturer of the fireplace to ensure that the maximum heat does not exceed Caesarstone’s recommendations.
Can Caesarstone® be used as flooring?
No. Whilst some customers have opted to use Caesarstone® as flooring, this type of application is not covered by the Caesarstone® 10 Year Limited Warranty
Can Caesarstone® be used as a splashback behind a cooktop?
Can Caesarstone® be used as a splashback behind a sink?
Yes. Caesarstone® is ideal for kitchen splashbacks offering continuity of bench top colour. It is a perfect solution for preparation and wet zones.
Can Caesarstone® be used in a bathroom?
Yes. Non – porous, waterproof and mould and mildew resistance makes Caesarstone® ideal for bathroom applications. Large slabs provide a sleek and modern aesthetic, minimizing joins and therefore maintenance.
Can Caesarstone® be used in food preparation areas?
Yes. Caesarstone® quartz surfaces are virtually non-porous and are perfectly suited for kitchen areas, or wherever food is prepared, as they greatly reduce the potential for bacterial growth. Caesarstone® surfaces are free of mold and bacteria. Endorsed by the Public Health and Safety Company (NSF) in accordance with international NSF 51 sanitary standards, Caesarstone® surfaces are industry approved for installation in hospitals, restaurants, hotels and more.
How do I maintain the polish on my Caesarstone® bench top?
Due to Caesarstone’s high density and non-porous qualities, normal cleaning with a damp cloth will keep your Caesarstone® surface looking like the first day it was installed. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner such as Caesarstone® branded cream cleanser available to purchase from Shop Online
or for further detailed information on cleaning please refer to the Caesarstone® Care & Maintenance Guidelines
How durable is Caesarstone®?
Caesarstone® is resistant to all kinds of cracks, chips, scratches and stains. However, like most materials, excessive force, high point loads, pressure or heat may cause damage to the surface. Like all surface materials Caesarstone® should be treated with care.
Can I cut on my Caesarstone® bench top?
Caesarstone® is composed of up to 95% natural quartz, providing it with superior hardness and strength. We always recommend using a cutting board to prevent damage to the surface, or dulling the knives.
Where can I buy Caesarstone®?
Caesarstone® is available worldwide through a large international network and can be purchased through your local kitchen retailer, cabinet maker or stonemason. Click here
to locate a showroom near you.
Does Caesarstone® withstand heat?
Caesarstone® is heat resistant and is not affected by temperatures lower than 100°C (212°F). However, like all stone material, Caesarstone® can be damaged by sudden and rapid temperature changes. Therefore, we always recommend that hot pots and pans never be placed directly on the surface but onto a heat trivet or wooden chopping board especially when using cooking units such as electric frying pans, crock pots, or roaster ovens.
Do I need to apply a sealer to Caesarstone® Quartz Surfaces?
No. Caesarstone® quartz surfaces are virtually non-porous, and you will never have to use a sealer or any other kind of wax.
Can Caesarstone® Quartz Surfaces be used outdoors?
We do not recommend the use of Caesarstone® products externally. Whilst some customers have opted to install Caesarstone® in outdoor applications, external applications are not covered by our 10 Year Limited Warranty
. Caesarstone® has not been approved for prolonged UV ray exposure settings.